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Shipping Policy

Due to the nature of global shipping, our products usually take 10-14 days to arrive. We are of the opinion that good things are worth waiting for, so please keep this in mind when ordering from Lux&Velvet.

As with everything in life, the delivery time of your order is contextual. Depending on where you are in the world, how quickly your order is processed, shipped, and how efficient your local post office is will all determine when you will receive your product. Thus the aforementioned time frame is not set in stone and sometimes you may receive your item within a week, or it could take slightly longer. However in the rare case that your order takes 60 working days or more from the day you ordered it, we will happily offer you a full refund before then. Please contact us so we can look into your parcels current status.

 

You may track your order here:

https://www.17track.net/en

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